We are looking for a dynamic and hands-on HR Manager to support our restaurant operations. This role will act as a strategic partner to management, driving talent initiatives, improving employee experience, and ensuring effective HR practices across multiple locations.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead and organize hiring events across multiple restaurant locations to attract top talent;
• Support restaurant teams in the use of the Applicant Tracking System (ATS);
• Participate in and support New Hire Orientation programs to build a strong talent pipeline;

Performance Management & Development

• Provide day-to-day performance management guidance to managers (coaching, counseling, career development);
• Support leadership in succession planning and organizational development initiatives;
• Partner with Training teams to deliver HR initiatives and continuous improvement projects;
• Monitor and evaluate training programs to ensure effectiveness and follow up on results;

Employee Relations & HR Support

• Serve as a trusted advisor to management on HR-related matters;
• Manage and resolve employee relations issues in a timely and professional manner;
• Provide guidance on HR policies and ensure consistent interpretation and application;
• Prepare and communicate updates on compensation, benefits, and HR programs;

HR Operations & Collaboration

• Validate employee achievements and bonus payout calculations on a monthly and quarterly basis;
• Partner with cross-functional HR teams to deliver integrated solutions;
• Support organizational changes, restructuring, and workforce planning initiatives;

Qualifications & Requirements

• At least 5 years proven experience in HR, preferably in a fast-paced, multi-unit environment;
• Good knowledge and experience in organization effectiveness, team dynamics, leadership development, management/leadership effectiveness and facilitation;
• Excellent teambuilding and influencing skills, communications and unquestioned integrity, as well as, the experience to effectively address sensitive HR issues;
• Knowledge of human resources including employee relations issues, plans related to enhancing diversity, performance management policies and state employment laws.

• Excellent communication, influencing, and interpersonal skills;
• Ability to manage sensitive situations with professionalism and integrity;
• Strong organizational skills and ability to work independently with minimal supervision;
• Demonstrated ability to collaborate effectively and take ownership of projects;
• Flexible and proactive mindset with a hands-on approach;