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Staff.al

Deleting your account on Staff.al

You can delete your account at any time, directly from the app or from the website. Below you will find the exact steps, what happens to your data and how long the process takes.

Deleting from the mobile app

  1. 1Open the Staff app and sign in to your account.
  2. 2Go to the 'Profile' tab in the bottom navigation.
  3. 3Select 'Account'.
  4. 4Tap the 'Delete Account' button.
  5. 5Choose a reason for deletion and confirm by tapping 'Delete'.

Deleting from the website

  1. 1Sign in to staff.al with your account.
  2. 2Click your profile picture in the top right and open the profile menu.
  3. 3Select 'Account'.
  4. 4Click the 'Delete Account' button.
  5. 5Choose a reason for deletion and confirm by clicking 'Delete'.

If you cannot access your account

If you are unable to sign in or no longer have access to the app, you can request account deletion by email.

  1. 1Send an email to info@staff.al from the email address you used to register the account.
  2. 2Use the subject line: 'Account deletion request'.
  3. 3Include your first and last name, together with the phone number registered on the account.

For security reasons, we verify your identity before proceeding. The request must come from the registered email address; if that is not possible, we may ask you to confirm the phone number linked to the account. We never delete an account without verifying the requester's identity.

Data that is deleted

  • Your profile and personal data (name, email, phone, date of birth, city)
  • Your CV and all uploaded documents
  • Your job applications and their history
  • Conversations and messages with employers
  • Notifications and job alert preferences
  • Saved jobs and saved searches

Data that is retained

  • Billing data and invoices (for company accounts) are kept for 5 years, as required by tax and accounting law.
  • Anonymized and aggregated statistics, which cannot be used to identify you.
  • A record of the deletion request itself, as evidence that we fulfilled our legal obligation.

Retained data is no longer used for marketing or profiling purposes and is deleted automatically once the legal retention period ends.

How long it takes

Your account is deactivated immediately after confirmation and is no longer visible to employers. Complete deletion of your data from our systems finishes within 30 days of the request. Backup copies are purged within the same cycle.

Can it be undone

Within 14 days of the request, you can restore your account by signing in again or by contacting us at info@staff.al. After that period, deletion is permanent and the data cannot be recovered.

Have questions?

For any question about account deletion or your personal data, contact us: